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    TACADE CONSULTING LTD
    • Home
    • About Us
    • Services
      • BUSINESS CONSULTING
      • BUSINESS INTELLIGENCE
      • PROJECT MANAGEMENT
      • PROFESSIONAL SERVICES
      • BUSINESS CONTINUITY
    • Courses
    • Gallery
    • Blog
    • Contact

      Events

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      • Events
      • Free Customer Relationship Management Training

      Free Customer Relationship Management Training

      CUSTOMER RELATIONSHIP MANAGEMENT

      This free training will feature the following modules

      Module 1: What do customers want?

      1. What customers want?
      2. Logic Vs Emotion
      3. Winning customers hearts
      4. Customers want CASH

      Module 2: This thing called “Loyalty”

      1. Defining a lifetime customer
      2. Drivers of customer loyalty
      3. Keeping Customers loyal and plus one’s
      4. Why customers leave and cost of losing a customer

      Module 3: Measuring customer satisfaction:

      1. Importance of customer feedback
      2. Methods of collecting customer feedback
      3. What is NPS?
      4. Rate my NPS activity

       

      Start Time

      9:00 am

      August 18, 2018

      Finish Time

      1:00 pm

      August 18, 2018

      Address

      TACADE Consulting Ltd, Ibadan, Nigeria.

      Event Participants

      demo_image
      Belinda

      Js Developer

      demo_image
      Christian

      Creative Director

      demo_image
      Robert

      Office Manager

      demo_image
      Tony Teo

      Support Manager

      demo_image
      Jonathan

      Art Director

      demo_image
      John Doe

      Web Developer

      demo_image
      Jane Nguyen

      Copyrighter

      demo_image
      Ryze Faker

      Co-Founder

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      • Cost
        Free
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      info@tacadeconsultingltd.com
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